Archibald of Aberdeen Limited
Effective date: 1 October 2026 · Return to the homepage
This Privacy Policy explains how Archibald Aberdeen, the developer of this website, works with personal information through the loft operations of Archibald of Aberdeen Limited. The policy applies to this website and to the booking desk, sample window, scouring and loom booking work carried on from the Glenealy office. Archibald Aberdeen has written the policy so that a reader with no technical training can follow exactly what is collected, why it is held, and how a person can ask for it to be corrected or removed.
Archibald of Aberdeen LimitedThis policy describes the privacy practices of Archibald of Aberdeen Limited, a company that holds and supplies flax fiber, runs scouring batches and books loom time from a loft in Central, Hong Kong. It covers the website at fiberlugar.hair and the day to day records kept in the course of that trade.
The policy is written in plain English. Where a technical term is unavoidable, the term is explained in the sentence that follows it. Nothing in this policy changes any right that a person holds under the laws that protect personal information in the place where that person lives or works.
This policy does not apply to other websites that a reader may reach through a link. Those websites run their own practices and publish their own policies. A reader who follows such a link should read the policy of the site they land on.
The company responsible for the information described here is Archibald of Aberdeen Limited, at Rm 2A 17/F Glenealy Tower, 1 Glenealy, Central, Hong Kong - 999077, Hong Kong (HK). The company operates as a flax loft and supply desk for linen makers.
The booking desk is the first point of contact for privacy questions. A person may write to bookings@fiberlugar.hair or call +19853396704 during the business hours published on the contact page. The desk will route a privacy question to the person who keeps the relevant record.
The website was built with the care of Archibald Aberdeen, who designed and maintains its pages and its record forms. The developer name appears here so that a reader can match this policy with the person who prepared the site, but the company remains the responsible party for how fiber and booking information is handled.
The loft collects only what a working supply desk needs to answer a buyer, hold a grade and deliver linen on time. The information falls into a few clear groups.
A name, an email address, a telephone number and, when a delivery is arranged, a physical address. These details let the desk reply to an enquiry and let a courier reach the right door.
The grade of fiber requested, the volume sought, the deadline, the loom windows discussed and the sample hanks a buyer has handled. Booking details are attached to a lot number so that a later question can be traced back to the exact stock behind it.
The text of emails, the notes taken during a call, and the written confirmations sent after a visit or a contract sitting. The loft keeps this correspondence because a verbal agreement about scouring or loom time is easily misremembered.
Invoice numbers, amounts, dates and the reference of the bank transfer or other settlement method used. The loft does not hold full card numbers on its website, and no payment is taken through this site.
When a person visits the website, the server may record the browser type, the approximate region from which the request came, the page requested and the time of the request. This is ordinary web server traffic and is described further below.
Most information reaches the loft in one of four ways. A buyer sends an email to the booking desk or uses the contact form, which opens the email application on the buyer own device and sends a message to bookings@fiberlugar.hair. A buyer calls the office number. A buyer visits the Glenealy office and hands over a card or a written brief. Or a grower or mill sends a delivery note with a consignment.
The contact form on this website does not store data on the website itself. It prepares a message and hands it to the email application installed on the device of the sender. The loft receives that message only if the sender chooses to send it. This design keeps the website simple and avoids holding form entries on a public server.
Information may also arrive from a courier, a customs broker or a bank that is handling a shipment or a payment connected to an order. In those cases the loft receives only what is needed to complete the delivery or the settlement.
The loft holds information for a small number of connected purposes. Each purpose is tied to the work that a buyer or supplier has actually asked for.
The loft does not use contact details for unrelated advertising, does not sell a mailing list, and does not trade personal information with data brokers. Where the loft would like to send a seasonal note to a buyer, the note is sent to people with whom the loft already has a working relationship, and a request to stop is honoured without argument.
Where the law requires a stated basis for handling personal information, the loft relies on the following grounds.
Contract: a booking, a bay reservation or a scouring run is performed under an agreement, and the information needed to perform that agreement is handled on that basis. Consent: a buyer may agree to receive a seasonal note or to have a photograph of a sample hank shared with a partner mill, and that agreement can be withdrawn at any time. Legitimate interest: the loft keeps records of condition reviews and lot movements so that it can run an honest supply desk and resolve a dispute with facts rather than memory. Legal obligation: invoices and customs paperwork are kept for the periods required by tax and trade rules.
Where consent is the basis, the consent is recorded with the date it was given and the exact scope of what was agreed. A withdrawal of consent is recorded with the date it was received, and the loft stops the relevant processing from that date.
The server that delivers this website keeps ordinary access records. These records show the page requested, the time of the request, the browser family and the approximate network region. They do not identify a person by name.
Access records are used to keep the site available, to investigate a fault and to notice unusual traffic that might be an attack. They are held for a short period and then deleted or reduced to aggregate figures. The loft does not attempt to match an access record to a named buyer unless a security problem makes that necessary.
A booking file holds the grade, volume, deadline and agreed loom windows for a client. The file also records the lot numbers drawn for the order, the scouring batch numbers applied to the fiber and the condition review notes made before dispatch.
These records are the practical memory of the loft. If a buyer reports that a cloth behaved unexpectedly, the loft can open the file and see which grade was used, which batch washed it and which reviewer signed it off. Without such records a fair answer would be impossible, and a repeat of the same fault would be likely.
A buyer may ask for a copy of the records tied to that buyer own order. The loft will provide the parts that concern the buyer directly and will withhold the parts that belong to another party, such as a grower price or another mill schedule.
The company works from Hong Kong and trades with growers, scourers and mills in other places. A delivery address or a bank instruction may therefore travel to a country that has different privacy rules from the place where the buyer lives.
Where information leaves Hong Kong, the loft sends only the fields needed for the delivery or the settlement. The loft chooses recipients that apply reasonable safeguards and will not send a booking file to a party that cannot show a basic standard of care. A buyer who prefers that a shipment be handled without an international transfer should tell the desk, and the loft will explain the practical alternatives.
The loft keeps each type of information for a period that matches its purpose. Enquiries that do not lead to a booking are kept for twelve months and then deleted. Booking files and lot records are kept for seven years after the last delivery, because a question about fiber quality can arrive long after the cloth has been woven.
Invoices and customs documents are kept for the period required by tax and trade rules in Hong Kong, which is generally seven years. Access records from the website are kept for a short period, usually no more than ninety days, and are then removed.
Where a person asks for deletion before the end of a retention period, the loft will delete the information unless a legal obligation or an open dispute requires it to be kept. In that case the loft will explain the reason for the delay and will delete the information once the reason has passed.
The loft keeps records in a locked office, on devices that require a login, and in a filing system with a written index. Paper files are stored in a cabinet that is closed at the end of each working day. Electronic files are held in an account protected by a strong password and a second step of verification.
Access to a booking file is limited to the desk staff who need it. A member of staff who leaves the company loses access on the last working day. The loft reviews its access list once a season, at the contract sitting described on the services page.
No system is perfect. If a security incident affects personal information, the loft will assess the risk, contain the problem, and notify the affected people and the relevant authority where the law requires it. The notice will say what happened, what was affected and what a person can do to reduce the impact.
A person whose information the loft holds has the following rights, subject to the limits that the law places on them.
To use a right, write to bookings@fiberlugar.hair with enough detail for the desk to find the record. The loft will reply within thirty days and will explain any part of a request that cannot be met in full. There is no charge for a first request, though the loft may charge a reasonable fee for repeated or excessive requests.
The loft supplies fiber and loom time to businesses. It does not offer a product or a service to children and does not knowingly collect information from a person under sixteen years of age.
If the loft learns that it holds information about a child without a valid basis, it will delete that information promptly. A parent or guardian who believes that a child has sent information to the loft may contact the booking desk and ask for removal. The desk will act on the request and confirm the deletion in writing.
Email to bookings@fiberlugar.hair is read by the booking desk and stored in a mailbox with a strong password and a second step of verification. A message is kept while the order it concerns is active and for the retention period described above. The loft does not read a message for any purpose other than answering it and keeping the record of the order.
Calls to +19853396704 are answered during the published business hours. The desk takes a written note of a call that concerns a booking and files the note with the order. Calls are not recorded. A person who prefers not to speak on the telephone may send a written message instead, and the desk will treat both forms of contact in the same way.
The loft reviews this policy once a year, at the season contract sitting, and at any time when the way it handles information changes. A change that affects the rights of a buyer will be described at the top of this page with a new effective date.
Where a change is significant, the loft will tell active buyers by email before the change takes effect. A reader who returns to this page can always find the current version, and an older version can be requested from the booking desk. The loft does not apply a new rule to information already collected under an earlier version without telling the affected people.
Questions about this policy, a request to see or correct information, or a concern about how a record has been handled should be sent to the booking desk. The loft would rather hear a concern early than discover it after a season has closed.
Archibald of Aberdeen LimitedThe desk replies to a privacy question within one working day and to a formal rights request within thirty days. A person who is not satisfied with the answer may complain to the privacy authority in the place where that person lives or works.